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Optima is a productivity-optimizing tool that enables remote automation of various data/telecom operations.
There are several key streamlining reasons for companies to integrate Optima in their business infrastructure. Optima automatically performs various service operations on remote equipment via dial-up connections or over data networks. The service operations can be run at prescheduled times or "on demand" or in response to triggered events between systems or equipment. Additionally, a various number of service tasks can be customized to meet requirements for servicing remote equipment. With Optima, companies are able to improve on productivity by reducing time consuming manual operations dramatically improving on response time. Automating mission-critical service tasks such as batch processing not only ensures that service requirements are completed expediently but also helps companies to maximize the use of their existing IT resources. Automation enables businesses to streamline operations by extending the benefits of automated processes enabling significant savings in service operations while improving performance. Ultimately, improved performance positively affects end customer satisfaction and competitive standing.
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- Back-ups of storage media on the remote equipment.
- Changes of access passwords on the remote equipment.
- Security checks on the remote equipment.
- Clock adjustments (ex. summer/winter time).
- Configuration and data upload to remote equipment.
- Inventory monitoring on the remote equipment.
- Traffic, CDR or other operational data collection.
- Customized or tailored functions
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Multi-Vendor | Batch Ordering | Optima is designed to work in combination with data/telecom equipment and enterprise management systems from multiple vendors, and is capable of supporting large networks. New service tasks can be easily added from a central location at any time. | Optima offers a variety of alternatives for combining different automated service tasks, execution schedules, and groupings of installations to be operated upon by a single order. | Status Monitoring | Control | Optima provides easy-to-manage status on current orders and even view order history. Based on past orders, users can quickly create new orders. | Optima controls all authority and authorization levels with defined user roles and parameters. The user will automatically view and be granted authorization to those service tasks they are allowed to perform. | Scalability | Flexible | Optima works as a processing engine and a scheduler. New or customized functions can be easily added as new business requirements arise. | As a customer's remote service equipment network grows, Optima is designed to welcome new additions to service requirements.
With an optional integration with our Monitoring and Remote Supervision tool companies will be building up for 100% automation.
When combined with our secure access tool Secure Access Connection Service (SACS), this tool offers high performance and security for remote service. | Centralized access administration | | The administration of the various users and resources is kept in one place. | |
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